Move Fast, but please please please do not Break Things

Abstract:

At PagerDuty, we are building out a service that our customers rely on being up 100% of the time. We do not believe in outage windows or scheduled maintenance, so how do you manage change while still moving fast and innovating? For us, it has been a balancing act of figuring out what are the right tools to use, how much process to force on our engineers, and how to keep updating these processes. In this talk, we will go through some of our processes that we follow to make sure that we foster a culture of moving fast, but not breaking everything.

Speaker:

Arup Chakrabarti Operations Engineering, PagerDuty